Partnering with Dell Technologies Services

As customers embrace digital transformation, they look for partners who can deliver complete solutions through the rapid adoption and optimization of technologies and the business-critical services to support them. Dell Technologies Services provides flexible options for how we deliver services to our customers.

We are a Dell Technologies Gold Partner

With the right Dell Technologies partner at your disposal, you and your business can start winning with IT. Dell business solutions can help companies stay ahead of the competition by leveraging state-of-the-art technology. Our Dell Technologies partnership enables us to provide clients with a vast array of hardware, software and cloud solutions. One of the benefits we enjoy as a result of our Dell Technologies partnership is having access to the highest level of pre- and post-sales support available. And, as an added benefit of us being appointed as Dell TechDirect partner. We are able to open and manage technical support requests hence significantly Speed up and simplify IT maintenance for Dell products.

Dell TechDirect Partner

We are honored to be the 1st & only East Malaysia Company to been certified as the Dell TechDirect’s Partner in 2016. Our engineers are well-trained in supporting the commercial market. With this centralized support tool provided by Dell, we are able to assist Dell to manage their support cases by monitoring the dispatch of replacement parts, and also keeping track of the cases to ensure our customers’ problems being solved by our technical team in the shortest time possible.


TechDirect Key Benefits

  • Faster issue resolution
  • Speed up and simplify IT maintenance
  • Submit and track replacement parts requests
  • Create and monitor service requests
  • Submit and manage deployment details
  • Open and manage technical support requests
  • Direct ProDeploy services to deploy PCs with greater speed and less effort

"TechDirect has proven its effectiveness as a support tool. Whether dispatching replacement parts or logging support tickets, your IT staff will experience up to a 90% boost in productivity"

By Dell Technologies

Whether your business is in the West or the East Malaysia, you can count on our Dell EMC technical consultants to provide you with counsel and recommendations based on our years of real-world experience.

Why PC Image + Dell is the perfect fit for your business

TechDirect Partner

Gold Partner

Wide Range of Competencies on Dell products

30+ Locations across Malaysia

Trusted Company

40+ Highly Skilled Engineers across Malaysia


Start your transformation and realize your future as a digital organization. Modernize with IT infrastructure including servers, storage, data protection, converged and hyperconverged solutions from Dell EMC. Give your workforce the power to perform their best with transformative PCs and displays from Dell.


Simplify, streamline and automate Cloud operations with the industry’s fastest hybrid Cloud deployment.



Converged Infrastructure

Accelerate your IT transformation with Dell EMC converged infrastructure—fully integrated compute, networking, storage and data protection in a single platform.

Data Protection

Protect, archive and recover your data on-premises and in the cloud with Dell EMC data protection and backup appliances and software.

Data Storage

Unlock the value of your data with primary, file and object data storage arrays for enterprise and midmarket. Deliver for any workload at any scale.

Hyperconverged Infrastructure

Modernize your IT infrastructure with Dell EMC HCI appliances, rack-scale systems and Ready Node solutions, including solutions co-engineered with VMware.

Midmarket Products

Explore Dell Technologies products to help midmarket businesses grow, including PCs and accessories, infrastructure and security products that can scale.


Maximize choice and embrace innovation with open networking technologies. We have you covered from data center, to campus, to edge environments.

Laptops, PCs and Monitors

Empower your workforce to succeed with Dell OptiPlex desktops, Precision workstations, all-in-one Latitude PCs and accessories.


Drive business success with Dell EMC PowerEdge rack, tower and modular infrastructure servers designed for web, enterprise and hyperscale applications.

Dell’s core competencies

(Verified & certified by Dell Malaysia)

Dell Technologies recognizes partners for their outstanding performance, support and ongoing commitment to Dell Technologies. These partners show a high level of commitment in selling Dell Technologies products or offering as-a-service cloud solutions powered by Dell Technologies, often with strong regional and/or market-specific expertise and customer relationships. Gold partners in the Solution Provider track have successfully completed the minimum number of credentials and competencies in at least one core technology category, thereby having extensive knowledge and skilled resources in their designated competency.




Data Protection

Core Client

Client Data Security


Converged / Hyperconverged Infrastructure

Hybrid Cloud

Software Defined Infrastructure

Data Analytics

High Performance Compute


Internet of Things (IoT)

Wyse for VDI

“Our competencies span Dell Technologies's entire portfolio”


PC Image experts hold roughly 200 Dell Tech certifications, including focused competencies in Server, Storage, Data Protection and Converged Infrastructure.

Dell EMC Campus Networking Credential​

Dell EMC Client Data Security Credential

Dell EMC Cloud-Client Computing Credential

Dell EMC Converged Infrastructure Credential

Dell EMC Core Client Credential

Dell EMC Data Center Networking Credential

Dell EMC Data Protection Credential

Dell EMC Digital Transformation Credential

Dell EMC Enterprise Storage Credential

Dell EMC IT Transformation Credential

Dell EMC Mid Range Storage Credential

Dell EMC Modular Infrastructure Credential

Dell EMC Rack and Tower Server Credential

Dell EMC Workstation

Contact Us

Experience the benefits of partnering with a world leader in technology solutions, data centers, and mobile products.  Take advantage of Dell’s latest and greatest services from PC Image. Call us now for a free consultation discussing how Dell products and services can support your business goals.

Call Us : (+6) 016-879 6019

Email Us : corporatesales@pcimage.com.my