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PC Care's Extended Warranty

PC Care’s Extended Warranty will provide coverage for the parts and labour of the product stated on PC IMAGE SDN BHD sales invoices if any of the product during the period of the Insurance that require repair and or replacement of the defects in workmanship or parts due to mechanical, electrical, electronic breakdown of the components of the parts and/or causing sudden stoppage of its functions during the Extended Warranty period.

PC Care’s Extended Warranty allows you to extend your desktop / laptop’s warranties up to 4 years from the date of purchase against failures and defects.

Benefits:

No Hidden Charges

No hidden charges, All are transparent to customer.

Hassle-Free Repair

including Parts* & Labour

No additional cost* when it's come to reparing your device & labour.

Replace New if

beyond Repair*

We replace a new unit for you if the item protected with PC Care's Extended Warranty unable to repair or spoiled.

Nationwide Service

We have 31 drop off service center all over Malaysia.

Worry Free

No need to worry about your device when it's got a problem, just send to us, we'll solve for you.

Warranty up to 4 Years

With PC Care's Extended Warranty, you can extend your warranty up to 4 years. Meaning that, extra years for peace of mind.

Coverage Package:

1 + 1 YEARS PACKAGE

Coverage Value

CODE

SRP

RM 1 - RM 1000PCEWA+1RM 69.00
RM 1001 - RM 2000PCEWB+1RM 139.00
RM 2001 - RM 4000PCEWC+1RM 279.00
RM 4001 - RM 6000PCEWD+1RM 469.00
RM 6001 - RM 7000PCEWE+1RN 659.00
RM 7001 - RM 10000PCEWF+1RM 888.00

2 + 1 YEARS PACKAGE

Coverage Value

CODE

SRP

RM 1 - RM 1000

PCEWA2+1

RM 69.00
RM 1001 - RM 2000

PCEWB2+1

RM 139.00
RM 2001 - RM 4000

PCEWC2+1

RM 279.00
RM 4001 - RM 6000

PCEWD2+1

RM 469.00
RM 6001 - RM 7000

PCEWE2+1

RN 659.00
RM 7001 - RM 10000

PCEWF2+1

RM 888.00

1 + 2 YEARS PACKAGE

1 + 2 YEARS PACKAGE

Coverage Value

CODE

SRP

RM 1 - RM 1000

PCEWA1+2

RM 230.00

RM 1001 - RM 2000

PCEWB1+2

RM 281.00

RM 2001 - RM 4000

PCEWC1+2

RM 362.00

RM 4001 - RM 6000

PCEWD1+2

RM 571.00

RM 6001 - RM 7000

PCEWE1+2

RN 746.00

RM 7001 - RM 10000

PCEWF1+2

RM 988.00

2 + 2 YEARS PACKAGE

Coverage Value

CODE

SRP

RM 1 - RM 1000

PCEWA2+2

RM 276.00

RM 1001 - RM 2000

PCEWB2+2

RM 337.00

RM 2001 - RM 4000

PCEWC2+2

RM 434.00

RM 4001 - RM 6000

PCEWD2+2

RM 690.00

RM 6001 - RM 7000

PCEWE2+2

RN 897.00

RM 7001 - RM 10000

PCEWF2+2

RM 1187.00

EXTENDED WARRANTY TERMS & CONDITIONS:

PC Care Extended Warranty will provide coverage for the parts and labour of the product stated on PC IMAGE SDN. BHD. sales invoices if any of the product during the Period of Insurance that require repair and or replacement of defects in workmanship or parts due to mechanical, electrical, electronic breakdown of the components of the parts and/ or causing sudden stoppage of its functions during the Extended Warranty period. All exchanged parts and products replaced under the Extended Warranty Service will become the property of PC CARE. PC CARE reserves the rights to replace defective parts with any serviceable used parts that meet the performance specifications of new parts. The Extended Warranty Plan will commence upon the expiry of the Original Manufacturer’s Warranty. Period of coverage is subject to payment of the applicable fee for the Extended Warranty Plan selected.

Customer can purchase the PC Care Extended Warranty in PC IMAGE SDN. BHD. upon purchase of a product and the plan covers a product which is manufacture within Malaysia only.

The indemnification shall not exceed the company limits if liability, which means the maximum amount will pay by the company in total of all claims of repair or replacement cost of the component or part (includ- ing labour charges) in aggregate which may arise during the Extended Warranty Period up to and not exceeding the Sum Insured as stated in the Extended Warranty Certificate or purchase invoice. The sum insured is the retail price of the product as the time of purchase.

The cancellation of the PC CARE EXTENDED WARRANTY is applicable only when the product is returned/ exchanged by PC IMAGE SDN. BHD. within XXX days of Purchase. The Extended Warranty Plan shall terminate immediately with no refund of the extended warranty fee if:- No written request to transfer this Extended Warranty Plan to the new owner has been received by PC IMAGE SDN. BHD. for the subsequent sale of the product. – Unauthorized repair or replacement of the covered products. If the product is disposed by customer during the term of this plan, coverage will cease.

The Extended Warranty Plan can be transferred to subsequent owner of the product by submitting request in writing/ contact PC IMAGE SDN. BHD. within XXX days to notify the name, contact number and address of the new owner.

The extended warranty may invalidate if the defect is caused (howsoever) by physical wear and tear (dented /cracked /broken /scratched/ bent/ paint faded); accident (water damaged /drop); neglect (infestations by vermin or insects- lizard death/ ants breeding); theft; burglary; misuse; abuse, rough handling or abuse (root the device); Acts of God disasters such as lightning, floods, fires; damage due to exposure to moisture, dampness or extreme thermal environment conditions; earthquake; storm or tempest (wind); vehicle impact; corrosion; battery leakage; power outstages or surges; inadequate or improper voltage, or current. It is invalidate if unauthorized persons carry out any alterations or repairs, breakdown caused by computer virus or realignment to products, defects resulting directly and / or indirectly from software installation and removal. Appearance or structural items, such as housing, case, bezel or frame, decorative parts or parts designed to be replaced periodically during the life of the product. For instance, no cover for add-on items, accessories or attachments, consumable items such as battery, charger/ adapter, power cord, stand, holder, ram, hard drives, SSD, CD-ROM devices, floppy diskettes, memory card, external wiring and cabling, sim tray, sim pin, sim slot/ memory slot cover, network card, webcam, remote control. Device upgrade options, data backup or system recovery are excluded.