Dell Commercial Gold Partner Reseller in Malaysia
We are a Dell Authorised reseller in Malaysia with branches across the country, including Sabah & Sarawak. Our partnership with Dell Technologies enables us to provide clients with a vast array of hardware, software and cloud solutions. One of the benefits we enjoy as a result of our Dell Technologies partnership is having access to the highest level of pre- and post-sales support available. As an added benefit of being appointed as the only Dell TechDirect partner in Sabah & Sarawak, we are able to open and manage technical support requests, significantly speeding up and simplifying IT maintenance for Dell products, especially in rural areas.
Partnering with Dell Technologies Services
As businesses continue to undergo digital transformation, they require partners who can provide comprehensive solutions through the rapid adoption and optimization of technologies. Dell Technologies Services offers flexible options for delivering services to customers.
Dell TechDirect Partner
We are honored to be the 1st & only certified Dell TechDirect Partner from Sarawak in the year of 2016. Our engineers are well-trained in supporting the commercial market. With this centralized support tool provided by Dell, we are able to assist Dell to manage their support cases by monitoring the dispatch of replacement parts, and also keeping track of the cases to ensure our customers’ problems being solved by our technical team in the shortest time possible.
TechDirect Key Benefits
- Faster issue resolution
- Speed up and simplify IT maintenance
- Submit and track replacement parts requests
- Create and monitor service requests
- Submit and manage deployment details
- Open and manage technical support requests
- Direct ProDeploy services to deploy PCs with greater speed and less effort
"TechDirect has proven its effectiveness as a support tool. Whether dispatching replacement parts or logging support tickets, your IT staff will experience up to a 90% boost in productivity"
By Dell Technologies
Whether your business is in West Malaysia or Sabah & Sarawak, you can count on our Dell Technologies technical consultants to provide you with counsel and recommendations based on our years of real-world experience.
Why PC Image + Dell is the perfect fit for your business
TechDirect Partner
Gold Partner
Wide Range of Competencies on Dell products
30+ Locations across Malaysia
Trusted Company
40+ Highly Skilled Engineers across Malaysia
Products
Start your transformation and realize your future as a digital organization. Modernize with IT infrastructure including servers, storage, data protection, converged and hyperconverged solutions from Dell Technologies. Give your workforce the power to perform their best with transformative PCs and displays from Dell.
Cloud
Simplify, streamline and automate Cloud operations with the industry’s fastest hybrid Cloud deployment.
Converged Infrastructure
Accelerate your IT transformation with Dell Technologies converged infrastructure—fully integrated compute, networking, storage and data protection in a single platform.
Data Protection
Protect, archive and recover your data on-premises and in the cloud with Dell Technologies data protection and backup appliances and software.
Data Storage
Unlock the value of your data with primary, file and object data storage arrays for enterprise and midmarket. Deliver for any workload at any scale.
Hyperconverged Infrastructure
Modernize your IT infrastructure with Dell Technologies HCI appliances, rack-scale systems and Ready Node solutions, including solutions co-engineered with VMware.
Midmarket Products
Explore Dell Technologies products to help midmarket businesses grow, including PCs and accessories, infrastructure and security products that can scale.
Networking
Maximize choice and embrace innovation with open networking technologies. We have you covered from data center, to campus, to edge environments.
Laptops, PCs and Monitors
Empower your workforce to succeed with Dell OptiPlex desktops, Precision workstations, all-in-one Latitude PCs and accessories.
Servers
Drive business success with Dell Technologies PowerEdge rack, tower and modular infrastructure servers designed for web, enterprise and hyperscale applications.
Dell’s core competencies
(Verified & certified by Dell Malaysia)
Dell Technologies recognizes partners for their outstanding performance, support and ongoing commitment to Dell Technologies. These partners show a high level of commitment in selling Dell Technologies products or offering as-a-service cloud solutions powered by Dell Technologies, often with strong regional and/or market-specific expertise and customer relationships. Gold partners in the Solution Provider track have successfully completed the minimum number of credentials and competencies in at least one core technology category, thereby having extensive knowledge and skilled resources in their designated competency.
Storage
Server
Networking
Data Protection
Core Client
Client Data Security
Workstation
Converged / Hyperconverged Infrastructure
Hybrid Cloud
Software Defined Infrastructure
Data Analytics
High Performance Compute
OEM
Internet of Things (IoT)
Wyse for VDI
“Our competencies span Dell Technologies's entire portfolio”
Certificates
PC Image experts hold roughly 200 Dell Tech certifications, including focused competencies in Server, Storage, Data Protection and Converged Infrastructure.
Dell Technologies Campus Networking Credential
Dell Technologies Client Data Security Credential
Dell Technologies Cloud-Client Computing Credential
Dell Technologies Converged Infrastructure Credential
Dell Technologies Core Client Credential
Dell Technologies Data Center Networking Credential
Dell Technologies Data Protection Credential
Dell Technologies Digital Transformation Credential
Dell Technologies Enterprise Storage Credential
Dell Technologies IT Transformation Credential
Dell Technologies Mid Range Storage Credential
Dell Technologies Modular Infrastructure Credential
Dell Technologies Rack and Tower Server Credential
Dell Technologies Workstation
Contact Us
Experience the benefits of partnering with a world leader in technology solutions, data centers, and mobile products. Take advantage of Dell’s latest and greatest services from PC Image. Call us now for a free consultation discussing how Dell products and services can support your business goals.
Call Us : (+6) 016-879 6019
Email Us : corporatesales@pcimage.com.my